PRIVACY

PRIVACY POLICY

Last Updated: October 13, 2024

At 24 Hour Disaster Restoration Ltd. (“we,” “our,” or “us”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website or services. By accessing our website or using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect personal information from you in the following ways:

  • Contact Information: Such as your name, email address, phone number, and address when you fill out our contact form, report a loss, or reach out for inquiries.
  • Service Information: Details regarding your property, service needs, and other information necessary to provide restoration services.
  • Automatic Information: We may collect certain information automatically when you visit our website, such as your IP address, browser type, and access times, to improve your user experience.

2. How We Use Your Information

We may use the personal information we collect for the following purposes:

  • To provide, operate, and maintain our services.
  • To communicate with you regarding your inquiries, requests, or reported losses.
  • To process payments or insurance claims.
  • To improve our website and services through analytics and feedback.
  • To comply with legal obligations or resolve disputes.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service Providers: Third-party vendors who assist us with operating our business, such as payment processors, IT services, or subcontractors, solely for the purposes of delivering our services.
  • Legal Requirements: If required by law, regulation, or legal process, we may disclose your personal information to comply with legal obligations or protect the rights and safety of our company, clients, or others.

4. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

  • Access, correct, or update your personal information.
  • Request deletion of your personal data, subject to any legal obligations.
  • Opt out of any marketing communications by contacting us directly.

6. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies independently.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated date will be reflected at the top. Please check back periodically to stay informed of any updates.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

24 Hour Disaster Restoration Ltd.
info@24hrdisasterrestoration.com

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TOP RATED

We've earned a reputation as a top-rated restoration company because of our unwavering commitment to quality, reliability, and customer satisfaction

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BEST QUALITY

From the moment we arrive on-site to the final inspection, we ensure that every step of the restoration process is completed to the highest level of excellence

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QUICK TURNAROUND

Our streamlined processes, skilled team, and use of advanced technology allow us to deliver quick and reliable results that you can count on 24/7, 365 days a year

CLIENTS ARE SAYING

Our clients provide genuine insights into the experiences of real people who have used our services. From quality workmanship to customer support, our reviews highlight what sets us apart. your needs—your satisfaction is our top priority!

Garnet was the manager for our restoration project. He was very professional and understanding with the problems that we faced. Most importantly, we felt like he had our best interests in mind which can be hard to find in the restoration and renovation industry.

Cole Spence

Scott and his crew did such a great job in our condo. We had a leak from the unit above us and Scott sent out his team the next day and had a quote for repairs ready for me to submit to insurance within a few days. We had the work done while we were away on holidays and when we got home everything looked perfect. The crew really went above and beyond with prep and clean up as well. I can see why our building trusts SAH as our first call when accidents happen.

Shannon Tinkley

SAH did a great job restoring our home after interior flooding and mold damage. They were professional, clean and did great work. They surpassed my expectations and went above and beyond. Great company - outstanding service.

Philip Winter

Get A QUOTE

We prioritize your questions and concerns. Feel free to get in touch with us. Our team is dedicated to providing top-notch support to match your needs.